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GMP Alerts Customers to Phone Scam

21 April 2015

Customers Should Contact GMP

Rutland, Vt. - Green Mountain Power is warning customers about a phone scam. The caller claims to be representing Green Mountain Power from the billing and disconnect division and demands payment.
This is definitely a phone scam. Green Mountain Power follows very clear state rules when working with customers about paying past due bills. Green Mountain Power advises customers that it does not demand credit card information or alternate payment mechanisms from a customer for any purpose.
Any customer receiving such a call should not provide the caller with any personal information, including account and credit card numbers. If you have any doubt about the source of the call, you should hang up and call Green Mountain Power’s toll free customer service line at 1-888-835-4672 to verify the caller’s identity.
The Vermont Attorney General’s office recommends reporting these phone scam calls by calling
1-800-649-2424 outside of Chittenden County or 1-802-656-1423 if you live in Chittenden County.

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About Green Mountain Power
Green Mountain Power (GMP) serves approximately 265,000 residential and business customers in Vermont and has a vision to be the best small company in America by partnering with Vermonters to improve lives and transform communities.  GMP is focused on a new way of doing business to meet the needs of customers with integrated energy services that help people use less energy and save money, while continuing to generate clean, cost-effective and reliable power in Vermont. GMP is the first utility in the world to get a B Corp certification, meeting rigorous social, environmental, accountability and transparency standards and committing to use business as a force for good. In 2014, Vote Solar named GMP a Solar Champion. More information at: www.greenmountainpower.com. Connect with GMP on Facebook and follow us on Twitter @GreenMtnPower. 

 



Dorothy Schnure, Green Mountain Power, (802) 655-8418