GMP Alerts Customers to Phone Scam

24 January 2013

Colchester, VT...  Green Mountain Power alerts customers that several attempts to scam GMP commercial customers over the phone have been reported. The caller claims to be representing Green Mountain Power and requests the customer pay their account balance by releasing credit card information to the caller or paying their bill by means of a money card or other alternate payment mechanism. The caller also represents that the customer would have electric service disconnected if they do not comply.

Green Mountain Power follows very clear processes when working with customers about paying their bills. Green Mountain Power advises customers that it would not demand credit card information or alternate payment mechanisms from a customer for any purpose. This is clearly a phone scam.

Any customer receiving such a call should not provide the caller with any personal information, including account and credit card numbers, and should immediately contact the Vermont State Police or their local law enforcement agency.

 Contact: Robert Dostis, Green Mountain Power, (802) 655-8412